Water Meter Replacement Program
IMPORTANT INFORMATION: MANDATORY WATER METER REPLACEMENT PROGRAM
WATER METERS ARE COMING
A new Water Meter Replacement Program has been established by the MD of Foothills in order to ensure maximum accuracy of your water bills. The MD has contracted Neptune Technology Group to replace the water meter in your home or business at no charge to you. You will not be billed for this replacement/installation.
THE INSTALLATION PROCESS
Installations will begin after November 2017 and will be carried out on an area by area basis. As installers move into your area, you will receive an informational pamphlet by mail, which will contain all necessary booking information along with details about the program. When you receive this pamphlet, you will have two weeks to schedule an appointment. If you are a tenant, please contact your building owner when you receive this information.
Please do not contact Neptune or the MD of Foothills until you have received the pamphlet. sample brochure-pdf
QUICK AND CONVENIENT
Water meter installation appointments can be made to fit your schedule. The work typically takes 30 to 45 minutes to complete. These upgrades will allow the MD to read the water meter remotely from your house or business and will eliminate the need for the meter reader to gain access to your property to read the meter.
PRIOR TO THE INSTALLATION
Please ensure the area around the existing water meter is clear and accessible. In addition to clearing this space, please leave ample room for the installer to work. Your existing shut-off valve should be located where the water service comes into your house or business. Check your main water shut-off valve to make sure it is accessible and operable.
The Water Meter Replacement Program is an important part of the process to ensure equitable billing for all residents and businesses. The upgraded meter will also provide timely leak detection to help minimize unexpectedly high water bills. We look forward to your support and cooperation to make this program a success.